Openness in Healthcare
Posted by Lygeia Ricciardi on October 20, 2007
“With enough eyeballs, all bugs are shallow.” Roughly translated, a large enough number of minds can solve any technical problem. Such is the perspective of open-source advocate Eric S. Raymond.
If ever a morass of problems needed the input of many minds, it is the US health care system. In the next couple of months Elliot Maxwell, an author, lecturer, and IT strategy advisor, will publish a paper called “Openness in Healthcare” commissioned by the Committee for Economic Development, a non-profit economic and social policy research organization.
The paper explores the concept of openness in health care from many angles, including biomedical research—like the collaborative process behind mapping the human genome; access to data from ongoing clinical trials for drugs and devices; and the implications of EHRs, PHRs, and the information-sharing culture they encourage. According to Maxwell’s Rule, “the team with the most smart people wins." Yet he does not argue that greater openness is a necessary or even positive condition in all circumstances.
The paper opens the reader’s mind to new ways of approaching old problems. It also includes policy recommendations regarding areas in which Maxwell believes greater openness is most likely to have a positive impact. He has offered to make “advance” copies of the paper available to readers of the Project HealthDesign blog upon request. If you want one, please submit a request to this blog via the “post” function (I won’t post your request unless you include a comment).
So how does openness apply to Project HealthDesign and its grantees? Steve Downs, the Robert Wood Johnson Foundation program officer overseeing the project, has several ideas. First, Project HealthDesign is built on the assumption of an (eventual) open flow of health data. Though HIPAA gives people the right to ask for their health records, the information is typically not available in digital form. At some point, if PHRs are going to be successful, we’ll need the ability to download our personal health data, in a standard format, from all of our providers. Clearly we have a ways to go.
Another relevant aspect of openness is the concept of open source. As the grantees know, any creation resulting from Project HealthDesign must be either placed in the public domain or licensed as open source, meaning that the software “source code” is publicly available with few (or no) intellectual property restrictions. As Downs says, “Some of the teams are solving problems that others will encounter in ways that are generalizable—making those solutions publicly available is the best way to leverage their impact.” His hope is that access to the inner workings of nine cutting-edge PHR applications will catalyze development within the broader PHR industry.
On a related point, Downs points out the desirability of providing access to application programming interfaces or APIs to PHR services. APIs are interfaces that enable developers to write software that can communicate with or draw on the resources of the service that offers the API. For example, Microsoft has an API that enables developers to write programs that work with Windows. Similarly, Google Maps has an API that developers use to integrate mapping interfaces in their web sites. If services that maintain PHRs offered APIs, then developers, such as the Project HealthDesign grantees, could build tools that draw on the data stored in the PHRs. That way, not everyone who wants to build a better medication reminder service needs to solve the problem of how to get access to the current meds list–they can simply write to the API of the PHR provider and request the meds list.
As Elliot Maxwell points out in his paper, openness is not an absolute value, but a spectrum of possibilities. A question for Project HealthDesign grantees and others developing PHRs: Are there ways in which openness has been a help or a hindrance in your work? Do you have ideas about how the status quo should be more—or less—open?

Lygeia -- I'd like an advance review copy of Elliot's "Openness in Healthcare" paper. Also, he way want to review some of the work that is percolating out there courtesy of the open source working groups at AMIA, HIMSS, etc.
Thanks for the announcement.
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Posted by: Will Ross | October 24, 2007 at 03:43 PM
This concept of openness in PHR design is critical. One primary critical role openness may play is as a tool to avoid building a "Tower of Babel" of system interaction strategies. Disparate strategies will confuse not only patients, but providers as well. A plethora of proprietary displays and interaction designs might impair the ability of the public to learn standard ways of accessing information. Current information display paradigms used by physicians and other healthcare providers are often obscure, and, in fact, may be unrecognizable by those in other disciplines. Using an online tool we studied user comprehension of icons that we thought would be easily recognized - and in fact, our test audience agreed with us only about 2/3 of the time. (unpublished data)
My personal bias is that HHS should tackle this, but I sense the strategy is to let market forces shake out the best strategies. Unfortunately, in the meantime we will waste time, opportunity, and perhaps even lives. A concept of open sharing of data formats and display strategies will enable system developers to pick from the best without the fear of licensing costs or, even worse, the spectre of future litigation should there be a possibility of patent infringement. (think Blackberry)
Sign me up for an advance copy of Elliot Maxwell's paper!
Posted by: David Eibling | October 24, 2007 at 05:03 PM
I'd be interested in a copy.
I advocated for a standard API just for blood glucose meters. So far the industry doesn't see the benefit in this, despite lots of examples from other industries where adoption of standards has increased markets and improved add-on products.
Posted by: Bernard Farrell | October 25, 2007 at 02:42 PM
I'd would be interested in a copy of Elliot's "Openness in Healthcare" paper.
The current health care system is fragmented,there is no sharing of data among various health care providers.Although there are more than 200 different vendors of PHR products in the market today,most of them are islands of health information as you cannot communicate or share the health data stored in them.
Opening the API can be the key to develop a better PHR and also can help in accelerated adoption of PHR among patients and physicians.
That is the reason we started the Open MedicDrive project, as a collaborative Wiki of medicdrive for advancing and educating consumers world wide about the role of Health care Information Technology in Personal Health Record Management.
Posted by: Rahul Shetty | October 28, 2007 at 07:28 PM
Lygeia - thanks for including info on Elliot's forthcoming work. I'd very much appreciate an advance copy of "Openness in Healthcare." The burgeoning Health 2.0 movement (Matthew Holt, The Health Care Blog) addresses similar issues involving user-generated and consumer-oriented healthcare systems. Blogging and other IT and web-based resources allow an advantage in that healthcare administrators and executives can utilize the wisdom of crowds while data-hunting and info-gathering prior to strategic planning. In terms of related innovation, I would love to see a user-controlled API that would allow me to (eventually) link financial data to my PHR...purchases of vitamins and supplements that remind me when to purchase again but also download the use of such supplements to my standard history and physical form, etc. The idea would be a compendium I could access online (web-hosted) but print out for my personal use at docs offices, hospitals, etc.
Posted by: Jen McCabe Gorman | December 04, 2007 at 11:25 PM